Shipping Policy
Thank you for choosing Cœur & Élégance! We are dedicated to providing you with a seamless and reliable shopping experience. Please review our shipping policy below.
Order Processing:
- All orders are processed within 1-2 business days after purchase.
- Orders placed on weekends or holidays will be processed on the next business day.
Shipping Rates & Methods:
- We offer competitive shipping rates based on the weight and destination of your order.
- Shipping costs will be calculated at checkout before you complete your purchase.
- We currently provide Standard (4 business days) and Expedited (8 business days) shipping options.
Order Tracking:
- Once your order has been shipped, you will receive a confirmation email with a tracking number.
- You can track your order by visiting our Order Tracking Page and entering your tracking number.
International Shipping:
- We offer international shipping to select countries.
- Shipping rates and delivery times vary by location. Please check available options at checkout.
Customs & Duties:
- International orders may be subject to customs duties and taxes imposed by the destination country.
- The recipient is responsible for any additional charges incurred.
Delivery Issues:
- If you experience any issues with your delivery, please contact our customer service team at support@coeurandelegance.shop.
- We will work quickly to resolve any problems and ensure your satisfaction.
Address Accuracy:
- Please double-check your shipping address before completing your purchase.
- Cœur & Élégance is not responsible for incorrect addresses provided by the customer.
Delayed Shipments:
- In the event of unexpected shipping delays, we will notify you promptly and keep you updated on your order’s status.
Returns & Refunds:
- Please refer to our Return Policy for details on returns, exchanges, and refunds.
If you have any questions or concerns about our shipping policy, feel free to contact us at support@coeurandelegance.shop.
Thank you for shopping with Cœur & Élégance! ✨